the shipping will be by EMS
according to EMS table rate. + 3$ handling and packing charge.
Delivery time of the shipment might take 10 business days , in case of late delivery we will not be obligated to any compensation to the customer and will not have responsibility for any refunds .
please note that our headquarter is based in Israel and we obliged to the days of operations of this country which are from Sunday through Thursday and all the Jewish holidays that will not be counted as regular business days.
We are in Isra Mall ,will do the best of our ability to deliver your package as soon as possible. Isra Mall is obligated to handle and deliver your package wrapped tied and secured, in case of damaged packages full refunds will be applied only if the product is in its original packaging and was not opened nor used. Cosmetics products and food products will not be refunded.
Merchandise and products such as olivewood crafts, T- shirts etc
That will be returned as damaged goods will be handled according to our judgment and decision no later than a week from the time of receiving the package from the customer
No refunds will be applied to any of our shipped merchandise to appear to be damaged, we will exchange the product to the satisfaction of our customer for the same value or less of the price of the product. To protect our customers and our service
Isra Mall can ask from the customer in some cases to provide
Identification form to verify the customer information.
All information that is given us by the customer is secure and confidential following the rules and laws of the credit cards companies and the internet regulations(SSL).
Here in Isra Mall we offer our customers promotions and special deals and we try to provide good service and great products.Isra Mall thank you for shopping with us and hope you will enjoy your shopping with us.
God Bless
